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Support Portal

Knowledge Base

Browse our Knowledge Base and discover troubleshooting information, technical articles, white papers, user manuals, tutorials and answers to FAQs.

This is your first point of reference to find the answer to your queries. Please search the knowledge base before opening a ticket.

Submit Support Ticket

If you have any problems using our software submit a Support Request using our support ticketing form. You will receive e-mail updates as your support issue progresses.

Your request will be dealt with by Forensic Software Engineers who have considerable experience as Digital Forensic practitioners.

Forensic and User Forum

Log in to our digital forensics forum and join other digital forensic practitioners in discussing the latest issues, techniques and industry news.

The product forums are full of great ideas, tips and information on using our software as well as tutorials and resources.